Warranty Info
Toca Percussion products carry the following warranties:
- Limited Edition & Custom Deluxe Series: 3-Year Limited
- Pro Line Timbales: 3-Year Limited
- Traditional & Elite Pro Series: 3-Year Limited
- Toca Player's Series Drums: 1-Year Limited
- Toca Hand Percussion: 1-Year Limited
- Toca Player's Series Hand Percussion: 1-Year Limited
- Toca Synergy Djembes: 90-days limited on shell and head
- Toca Bags: 90-days warranty
Non-Warranty and After Market Head Replacement
For warranty evaluation and replacement parts please visit an authorized Toca Percussion dealer.
THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEB SITE APPLIES TO UNITED STATES CUSTOMERS ONLY.
This warranty extends only to defects in materials or workmanship as limited above and does not extend to any product which has been lost or discarded, by accident or improper maintenance; or which has been altered; or which has been repaired or modified by a non-authorized person or company. This warranty does not apply to any owner other than the original purchaser; any defects caused by reasonable use, neglect, moisture and/or temperature extremes, handling, shipping or accidents; natural wood finishes or normal color changes of wood or shell covering material. Under this warranty repair or replacement of parts is the only remedy, and loss of use of the products, loss of time, inconvenience or consequential damages are not covered.
THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATIONS, THE IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL TOCA PERCUSSION BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.
FOR INTERNATIONAL RETAIL STORES, PLEASE CONTACT A TOCA DISTRIBUTOR IN YOUR AREA.